Shipping & Returns

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HearYourBaby.co.uk makes every effort to ensure it's goods will be fit for the purpose described. We will replace any goods that do not perform as such, following communication from the purchaser that this is the case. If goods are damaged by misuse, neglect or accident, these rights are waived.

Following delivery of the goods, the purchaser will have a seven working day cooling off period, in which time they may contact HearYourBaby.co.uk in writing to cancel the purchase agreement. In this instance, a full refund will be provided to the purchaser following receipt of the undamaged goods.

Returns: If you are returning goods to us, please follow the enclosed return instructions, sending the items in their original packaging to the following address:

HearYourBaby.co.uk
58c Risca Road
Rogerstone
Newport
NP10 9FZ
South Wales
UK


In order to ensure safe return, postage requiring a recipient's signature will be necessary, for example, Royal Mail Special Delivery. Customers must return the items at their own cost.

How long does it take to receive my order?

We will endeavour to post your goods within 1-2 business days

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