Terms and conditions

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Please read these product terms and conditions carefully as they set out the terms under which the HearYourBaby.co.uk makes the products available to you ("Product Terms").

Prices
The prices payable for the items that you order are clearly set out in the web site. All prices are expressed inclusive of any VAT payable unless otherwise stated.

Availability
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you as soon as possible.

Acceptance
There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us.

Delivery
Delivery will be made to the address specified by you. You should check the order details on the email confirmations and advise immediately of any changes. We do our best to secure delivery within the period quoted but shall not be liable for loss occasioned by delay in delivery or arising out of any cause beyond our control.

No quibble money back guarantee
We are so confident of the quality of our products that if any item does not meet your expectations you may return it for whatever reason within 7 days, no quibble! All we ask is that returns arrive in unused, perfect condition, with the original packaging still intact. Customers must obtain proof of return from their carrier. Customers must meet the cost of return carriage on correctly supplied goods. This does not affect your statutory rights.

Faulty Goods
All HearYourBaby.co.uk products are rigorously quality checked before dispatch but in the unlikely event that you experience any problems or your product is faulty please e-mail us at mail@HearYourBaby.co.uk or call us on 01633 892505. We will promptly deal with your queries and if necessary arrange for a replacement to be sent without delay. This does not affect your statutory rights.

Payment
You can pay on-line with all major credit and debit cards. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. You will be charged for items at the point of order. Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

General
These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

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